Quality and standards

Quality you can trust

At Al Thuraya Automotive Services – Mero, we aim to provide reliable automotive products from traceable sources while observing the quality, safety and conformity requirements applicable in Saudi Arabia.

Product selection standards

Our product-selection process includes:

• Sourcing products through trusted suppliers and distribution channels.
• Reviewing product information and specifications.
• Checking tyre size, load index and speed rating.
• Inspecting production information, physical condition and storage quality.
• Confirming that batteries and oils match vehicle requirements.
• Retaining available invoices and supplier information for traceability.
• Refusing to install products that do not match the vehicle’s specifications.

Conformity and quality documents

Depending on the product, origin and applicable requirements, available documentation may include:

• Product conformity documentation.
• Quality or test reports.
• Manufacturer and country-of-origin information.
• Import and supply documentation.
• Required product conformity registrations.
• Manufacturer or supplier warranties.

Tyre checks

The documents available vary by product, brand and supplier. Customers may ask us about the documentation available for a particular product before purchasing.

Where applicable, we check:

• Tyre size.
• Load index.
• Speed rating.
• Production date.
• Installation direction.
• Regulatory information displayed on the sidewall.
• Visible cracks, bulges or deformation.

Battery checks

Battery selection includes checking:

• Physical dimensions.
• Terminal position and polarity.
• Required capacity and starting power.
• Compatibility with the vehicle’s electrical system.
• Battery casing and terminal condition.
• Available warranty terms.

Oil and filter checks

We select oils, filters and maintenance products according to vehicle requirements, including:

• Viscosity grade.
• Specifications displayed on the packaging.
• Part-number and engine compatibility.
• Package condition and product identification.
• Source, invoice and available warranty.

Storage and handling

Products are stored and handled to help protect them from:

• Direct sunlight.
• Excessive heat or moisture.
• Harmful oils and chemicals.
• Pressure that could cause deformation.
• Damage during transportation or handling.

Transparency about certifications and brands

We do not claim a corporate certification or accreditation unless its validity and scope have been verified. Displaying third-party brand logos does not mean that Mero is an exclusive authorised distributor unless expressly documented and stated.

Contact us

Contact us to ask about product specifications or available conformity and warranty documents:

• Company: Al Thuraya Automotive Services – Mero
• Email: [email protected]
• Telephone/WhatsApp: 0503598885
• Address: Auto Park Complex, Al Amal District, Prince Fahd bin Ibrahim Al Saud Street, Al Malaz, Riyadh 12644, Saudi Arabia.